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MediaBank Help Center : FAQ

ANALOG & DIGITAL MODULES

(Update: 11-16-07)

ANALOG | DIGITAL

ANALOG

Cross-Module

• Why can't I change a Buy?
• There may be an existing vendor invoice against the buy. The invoice needs to be removed before the Buy can be changed.
• How do I know if a vendor has been paid?
• You access vendor payment information within the Financial Inquiry program within each Module
• Additionally in the Print Module, you can access paying history in Buy Maintenance
• How can I obtain a spending report?
• Access Reporter to create a user-defined report

Network Module

• How many demos can be on an Estimate?
• 20 demos can be listed on an Estimate
• Can I post against demos not on the Estimate?
• Yes for Network and Syndication as long as the demo exists on the Client Profile (up to 60 demos can be included)
• In Cable, only 20 demos can be included

• Can I add a NAD demo to my Estimate?
• Yes, any demo qualifier can be used
• How can I manually seed a unit?
• Enter NTI code on third page of Change Unit screen
• How can I change multiple units at the same time?
• In Automatic or Manual Mass Change
• How can I see Actual versus Estimated ratings on a report?
• Use Media Reporter
• Can I create custom reports?
• Yes, custom reports can be created and saved. You can save report settings for frequently used report formats.
• Can I track my Buy against multiple Nielsen rating streams?
• Yes as long as Nielsen data is available in system (subscribed to), it can be tracked.
• Average commercial minute data; Same day; +1; +2; +3; +7; etc.
• Can I run an Equalization report in real time?
• Yes, equalization can be executed at any time.  This is available as an overnight report in DDS
• Can I send Network Traffic Instructions in real time?
• Yes. 
• Can I run one report against multiple demos?
• Yes, you can report on up to 12 demos in your buy
• In Research Reporter you can run a report against up to 40 demos
• Can I set up a specific Traffic Rotation Pattern for one network?
• Yes
• Can I upload Program Codes into the system?
• Yes, system uploads a text tab delimited file
• Can I run Allocation against multiple demos?
• Yes, as long as Goals exist for the demos you're allocating

Spot Module

• What are the different methods for entering Goals?
• Goals can be entered as weekly GRPs, units or dollar amounts. 
• Can Goals be copied?
• Yes, you can copy Goals from one Estimate or Product to another Estimate or product.  The Estimates dates do not have to match each other you can copy across quarters and years.
• Can Estimate dates be expanded or contracted after Goals are entered?
• Yes, you can use the Change Flight program to update Estimate dates.
• Can demos for an Estimate be changed after Goals and Buys are entered?
• Yes, you can use the Demo Update program to re-estimate ratings.
• Is there a place to enter comments for the buyer to view?  For example, clients guidelines, hit-listed programming, etc.
• Yes, this information can be entered in Estimate Header Comments.
• Can I re-rate my Buys against a different demo on a post type report?
• Yes, by using the Override Demo Menu program
• Can I delete an Estimate?
• Yes, as long as the Estimate doesn't contain Goals, Pre-Buy or Buys entered against it.
• Can I create custom reports?
• Yes, Reporter allows you to create custom reports which can report on Goals, Buys, Traffic, Paying and Billing.
• I'm in Buy Maintenance, and the system is asking for Revision Comments.  Why is that happening?
• The Estimate is set to Track Order Revisions
• How can I enter Prime programming quickly within the Pre-Buy process?
• Use the "Pull C-T-P" function within Maintain Inventory; this will bring in pre-defined prime programming.

Print Module

• Print Module

  • What's the difference between a Plan and an Estimate?
  • Buys that are on a Plan cannot be billed or paid.  Planners enter plan into system as PLAN when plan is approved, specific buys can be attached to Estimates
  • Buys that are on an Estimate have financial implications, i.e., billing & paying
  • How can I buy a newspaper as a full page rather than the default column inch rate?
  • There is an option to select rate type during buy entry
  • Can any type of data be uploaded into the system?  If so, which applications?
  • Yes, you can upload buys into the system via Excel
  • Can a date range for an Estimate be changed?
  • Yes, the range can be expanded, but not contracted
  • I made a change in a Space Reservation, why is the change not showing up?
  • In order for the Space Reservation to be updated, you need to adjust the Change Control Date to yesterday's date.
  • How can I include the same Comments on every Buy?
  • You can add Standard Comments on the Estimate and Buy level and they will appear
  • I entered P in the Action Field, why won't my Insertion Order print?
  • Check the status of the Buy in Buy Maintenance, status must read "Ready Print"
  • I can't add a Buy because the system is saying the Plan Year is not open.  Why is this happening?
  • The agency has to open up each Plan Year by their Business Unit/Location
  • Can you enter costs in Net or Gross?
  • Yes, you can select the Cost Type within the Insertion screen

DIGITAL

Cross-Modules

• How will we access historical data inputted in MediaVisor?  DDS?
• MediaVisor will retain all historical data.
• Can I sort columns within each Module?
• Yes, you can click on the column once for ascending order or click on it twice for descending order

BA Module

• I just completed my BA, but it's not showing up as available to add to a CAMPAIGN, what's wrong?
• After the BA is saved, you need to select the ACTIVATE button in order to make the BA available for attachment.

Campaigns Module

• My plan parameters are attached to my CAMPAIGN as a PowerPoint document, do I need to fill out all the top tabs as well?  Synopsis, Objectives, Creative, Strategy, etc.?
• No, you can leave those tabs blank.  The only mandatory tab is the Overview tab.
• Can I assign multiple CAMPAIGNS to one BA?  For example, Kraft Q108 & Kraft Q208 CAMPAIGNS being assigned to the Kraft 2008 BA?
• Yes, multiple CAMPAIGNS can be assigned to one BA.  Additionally, multiple BAs can be assigned to one CAMPAIGN.
• I selected the Send To Buyers button in CAMPAIGNS, but the system won't send my CAMPAIGN.  What's wrong?
• Check the BA tab and make sure you have filled in the % to Apply column.  CAMPAIGNS cannot be sent if the % column is blank.

Plans Module

• I have a custom template I'd like to send with my RFP, how can I do that?  And will I be able to import the completed document I receive from my responses?
• After you select SEND REQUEST, an email will generate with the system template. 
• The system does not support upload of custom templates for avails responses.
• On the Avails Responses tab, my vendor does not show up and the import excel button is inactive.  What is happening?
• On the RFP, you must highlight the vendor and click on the "Response Received" button.  This will take you to the Avails Responses tab and when you highlight the vendor, the import button will be activated.

Billing Module

• Why is my Estimate not being billed?
• The Estimate is already on another Billing Batch.  You'll need to delete it from the prior Batch and re-run billing.
• There could be an error on the Autogen Report.  Review your Autogen Report for any buy inconsistencies.  
• How do I determine what needs to be billed?
• Run an Agency Summary Report, which shows all financial activity at a user-defined level
• How can I change my Billing Report format?  For example, it's set to landscape and I'd like it to be portrait.
• You can change your format setting in the Print Queue.
• Why are my Special Comments not showing up on my Billing or any other reports?
• You will need to adjust the Where code from the Comments within the buy.

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